AOL is a web portal and service provider that lets you connect to the Internet and also helps to browse any of the sites using the browser. Moreover, it also provides you with AOL email services through which you can send or receive email messages. However, it is quite irritating when a problem occurs and AOL keeps crashing. Now sort all the problems related to AOL crashing with easy fixes given in this article.
However, reading the article will help to sort out the problems with ease. Have a look and hope you will get your glitches solved.
AOL keeps crashing | Possible Causes
This problem with AOL is familiar with every AOL user. So here are some of the underlying issues that cause AOL crashing.
- Running of other softwares may cause this interruption.
- Issues with security software.
- Error from the setup file or registry files on your system.
- Malware or Spyware Attack.
- Third party access may also crash your AOL software.
- Too many cookies and cache data.
These are the fundamental causes that may interrupt your AOL services. However, if there are any other causes, you might try the below mentioned steps and solve the issues on your own.
How To Fix AOL keeps crashing | Stepwise Methods
Whatever be the reason behind AOL keeps crashing, you can try these proven steps to fix the issue. Follow these stepwise procedures.
Solution 1: Restart Your Device
To resolve the AOL crashing error in your device, this is the very basic method that you should try. There can be a common issue with your device and you can fix it simply by a restart button. In fact, this is one of the most accurate solutions to get rid of all the common problems in most of the electronic devices. Hence, we recommend you to restart your device. Then, you can check if this method helps to resolve the error.
Solution 2: Troubleshooting Basic Browser
First and foremostly, ensure that you run and update the virus scanner on your computer. If it is the case of malware, make sure that you clear your browser cookies, footprints, history and allow the software to respond better. Disable your add-ons if you are using browsers like Internet Explorer or Firefox. Also, ensure whether the plugins are causing incompatibility with the AOL page.
Solution 3: Upgrade Your Web Browser
If the previous methods do not help in resolving the “AOL software has stopped working” error notification, you need to check for your browser update. Like all other applications in your device, the web browser also requires a periodical update to keep up with the system configuration. Moreover, when you do not upgrade your web browser for a long time, it becomes obsolete and loses its compatibility with the device.
Solution 4: Reset AOL Mailbox
If the browser is not the issue or the problem persists and you cannot access your mail or account after even changing the browser settings, then the only way is to reset your AOL mailbox configuration. For that, you can follow the steps right below.
- To start off with the process, you need to go to the Mailbox state.
- Then, you can click the Reset button.
- Now, log out of your account and re-enter by logging in to test the changes.
Solution 5: AOL Basic Mail
There is a basic page that allows users to log in to AOL mail without any extra scripts or applications. This page can also be the cause of the browser to freeze or crash. To troubleshoot these, you need to open the Internet browser. Now navigate to the basic.webmail.aol.com to access the page. If required, then provide the username, email address and password for logging in. If the process goes right with your system, then bookmark it and continue using the page to check emails or access your account.
Solution 6: Force Stop And Restart The App
Apart from that, this is another solution that you should try to fix the error with AOL in your device. You can force stop the app AOL and then check if this helps to get rid of the issue. For that, you can find the complete instructions right below.
- To begin with, you need to go to the Settings.
- Then, you can move to the App option.
- Next, you need to select the AOL option.
- Here, you have to click on the Force Stop button.
- After that, you can see a confirmation windows which says to click on Force Stop button once again to confirm the action.
- Now, you can restart the application and check if this assists in resolving the problem.
Therefore, these are some of the most accurate fixes for the “AOL software has stopped working” error notification. We recommend you to implement all of these solutions to resolve the issue in no time.